Account Manager

Oct 04, 18. jobs SHARE |
Account Manager

Location: Dar es Salaam
Reporting to: General Manager, Smart Codes
 
  1. Job Summary:
    • An Account Manager is responsible for developing and managing client relationships. Identifying new opportunities with his/her existing clients. Collaborating with internal departments to ensure client’s needs are fulfilled. Developing and sharing status/progress reports with clients concerning campaigns or social media engagements.

  2. Duties and Responsibilities
    • Build and maintain long-lasting relationships with clients;
    • Manage projects within client relationships, working to carry out client goals while meeting company goals;
    • Identifies opportunities to grow business with existing clients;
    • Coordinate with staff members working on the same account to ensure consistent service;
    • Service multiple clients concurrently, often meeting deadlines;
    • Makes sure clients receive requested products and services in a timely fashion;
    • Work with clients (directly and indirectly) to create a social media strategy that collaborates with marketing, PR and advertising campaigns;
    • Generate, edit, publish and share daily content (original text, images and video) which builds meaningful connections and engagement;
    • Set up and optimize account pages within each platform to increase the visibility of account’s social content;
    • Moderate all user-generated content in line with the moderation policy for each community;
    • Create editorial calendars and syndication schedules;
    • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information;
    • Collaborate with other departments (customer relations, sales etc.) to manage reputation, identify key players and coordinate actions;
    • Create timely and engaging content optimized for platform used and intended audience;
    • Identify potential opportunities within Social Media Platforms;
    • Generating a monthly report on Social Media Account activities;
    • Contribute to new ideas relating to Smart Codes Social Media processes;
    • Work with teams to create a solid branding message that's reflected across Smart Codes’ marketing materials, social media content;
    • Identifying potential social risks, from a political, racial or gender aspect;
    • Keep informed on market trends; and
    • Perform any other tasks provided by the management.
  3. Requirements:
    • Bachelor Degree in Mass Communications, Public Relations or Marketing;
    • At least 3 years working experience in relevant field;
    • Proficient in content marketing theory and application.
    • Experience sourcing and managing content development and publishing.
  4. Position Type/Expected Hours of Work
    • Full Time
  5. How to Apply

UI/UX Designer

Brief Us

Do you have a project you would like us to work on? Challenge us now!

Before we jump into designing, what vision do you have for your product?

Nassor Mohammed

Sofware Developer

 

 

Meet Us

House No. 346,
Senga Road Mikocheni A,
Dar es Salaam, Tanzania.

info@smartcodes.co.tz
Brief Us

Let's talk business
+255 222 775 801
+255 786 675 487

project@smartcodes.co.tz
Join Us

Do you have what it takes
to join our team?
Send us your CV.

jobs@smartcodes.co.tz